Case Studies

Learning from Success

In the following case studies, FDB customers share their experiences developing, implementing, and maintaining their healthcare information systems using our drug knowledge. Their stories reveal why developers, and their end users throughout the world, count on our solutions and our people to help them improve medication-related decisions at the point of decision and, ultimately, improve patient safety and healthcare outcomes.

e-Claims Health Insurance

Headquartered in Abu Dhabi, United Arab Emirates, NAS is a third party administrator specialising in providing top level expertise in healthcare claims management and cost containment techniques. Since 2002, NAS has carved a unique niche in the regional healthcare sector due to its excellent service standards and innovative, customer focused solutions. NAS has staffed offices across the Gulf region and has an aggregate portfolio approaching 1m members.

“ NAS built the PBM/e-prescribing engine to benefit our clients and members across the UAE and other GCC countries. The FDB solution has been a critical part of our overall solution to improve quality and reduce costs across the prescription medicine delivery system. We are very excited about building on the great success we have seen in Abu Dhabi and rolling this solution out in other GCC countries."
—Joe Boulos, Group CEO, NAS United Healthcare Services

Medicines Management

Mubadala Healthcare in-conjunction with Cleveland Clinical are building a new hospital in Abu Dhabi, which is due to open in 2013.  To support the emerging market in the Middle East First Databank has created a new product, Middle East Drug Knowledge, to meet the requirements of Cleveland Clinic and the wider market.

e-Prescribing and Patient Management

The Derby Hospitals NHS Foundation Trust took the decision in 2008 to enhance its existing clinical management system CSC’s (formerly iSOFT) i.Clinical Manager (i.CM) to enable it to deliver a complete electronic prescribing and medicines administration (ePMA) service. Learn how FDB and CSC partnered to create and develop a tool that would integrate with the existing system and would provide more comprehensive, safe and accurate services to patients.

“ A key benefit is the ability to rationalise costs and encourage better use of resources, as prescribing information is now more easily evaluated, allowing the trust to assess the costs of prescribed drugs against their effectiveness for individual patients.“
—Duane McLean, Clinical Effectiveness and ePMA Pharmacist, Derby Hospitals NHS Foundation Trust.

Electronic Health Records

NextGen partners with First Databank to build electronic healthcare records (EHRs) for ambulatory clinics. Find out how First Databank speeds product development and maintenance with timely updates and advanced features.

"We definitely utilize the brand of First Databank whenever we can, rather than just saying that we have a drug database.”"
Kara Erlandsen, NextGen product manager