Policies, Compliance and Accreditations

Quality Accreditation

First Databank Europe (FDB™), has two recognisable accrediations giving our customers and end-user the added reassurance of the high quality data they get from us. We have consistently satisfied the requirements for ISO 9001 for the last 15 years and recently we have been awarded the highly acclaimed NICE accreditation.

NICE Accreditation
NHS Evidence has accredited the process used by First Databank to develop content used in Multilex drug knowledge. Accreditation is valid for five years from November 2011. More information on accreditation can be found at www.evidence.nhs.uk. Accreditation evaluates only the processes used to develop content and excludes recommendations displayed by decision support systems in specific clinical settings as these are dependent on technical algorithms which are outside of the scope of accreditation. Accreditation can be used to inform compliance with ISB 0129 – Clinical Safety Risk Management System – Manufacture of Health Software and ISB 0160 – Clinical Safety Risk Management System – Deployment and Use of Health Software, but cannot be used in isolation to release any product for clinical use.

Quality Management System
First Databank Europe operates a comprehensive Quality Management System (QMS) which is accredited to ISO 9001:2008, a widely recognised and globally defined standard, and which is audited independently on a regular basis.

Adherence to our QMS ensures the necessary policies and procedures are in place to enable us to deliver clinical decision support products of a consistently high quality.